Terms and conditions of sale

Who sells

The seller is Jordi Bravo, based in Luxembourg.

• Seller: Jordi Bravo — full legal / trading name — to be supplied
• Address: full postal address in Luxembourg — to be supplied
• Tax identification: company registration number and/or VAT number — to be supplied
• Contact: contact email address — to be supplied

What you buy

You buy digital access to the preparation content for one category for the current exam session: the syllabus, questions with marking and explanations, timed exams, custom exams, mistake review and the available official past papers.

It is not a tutored course, it includes no personalised marking or any dealings with the administration on your behalf, and it confers no right or advantage in the selection process.

Topic 1 is free: you can work through all of it without paying or entering a card.

Prices and payment

A single payment per exam session, with no subscription and no automatic renewal:

• Nursing — €50
• Nursing assistant (TCAI / TCAE) — €39
• Pack (both categories) — €80

Prices are shown in euros and include applicable taxes. They may change at any time, but you always pay the price shown on the purchase screen.

Payment is processed by Stripe. Card details never pass through or get stored on this site.

Delivery

Access is activated on your account immediately after Stripe confirms the payment. There is nothing to ship.

If the payment is confirmed but you do not see the access, write to us and we will sort it out.

How long access lasts

Access covers the exam session it is bought for and lasts as long as the service exists for that session. It does not renew by itself and you are never charged again.

Right of withdrawal (14 days)

If you are a consumer in the European Union, you have 14 calendar days from purchase to withdraw without giving a reason.

There is an exception for digital content supplied immediately: you lose the right of withdrawal if, at the moment of purchase, you give your prior express consent for performance to begin at once and acknowledge that you thereby lose that right. If you have not consented in that way, you keep the full 14 days.

To withdraw, just tell us before the deadline: write to contact email address — to be supplied or use the contact form, giving your name, the account email and what you bought. We refund by the same payment method, at the latest 14 days later.

Warranties and content errors

We undertake that the content is original, written from public official regulations, and reviewed. We do not guarantee any result in any selection process.

If you find a mistake in a question, use the report button on that question. We read the reports and correct what needs correcting.

If the service does not work as it should and we cannot fix it, you are entitled to a price reduction or to terminate the contract, under the EU rules on digital content.

Account suspension

We may suspend an account that shares credentials, resells access, or scrapes the content. No refund is due in that case.

Complaints and governing law

For any complaint, write to contact email address — to be supplied or use the contact form. We try to resolve things directly and quickly.

The contract is governed by Luxembourg law, without depriving you of the protection of the mandatory rules of your country of residence if you are an EU consumer. You may bring proceedings in the courts of your own domicile.

The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.